Privacy Policy

1. Introduction

Edesia Catering (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and email address
• Phone number
• Business information (for vendors)
• Payment information (processed through Stripe)

Usage Data

We automatically collect certain information when you use our Service:

• IP address and browser type
• Pages visited and time spent on pages
• Search queries and filters used
• Device information

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process transactions and send confirmations
• Send administrative information and updates
• Respond to your inquiries and support requests
• Monitor and analyze usage trends
• Prevent fraudulent transactions and protect against abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Vendors and Organizers: Contact information is shared between parties when a booking is made
• Service Providers: Third-party companies that help us operate the Service (payment processors, email services, analytics)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through Stripe

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session
• Remember your preferences
• Analyze site usage
• Personalize content

You can control cookies through your browser settings or through our cookie consent banner.

Firebase Analytics

We use Firebase Analytics (provided by Google) to collect anonymous usage data about how visitors interact with our site. This includes:

• Page views and navigation patterns
• Time spent on pages
• Device and browser information
• General geographic location (country/city level)
• Referral sources

Firebase Analytics will only be enabled if you accept cookies through our cookie consent banner. You can change your preference at any time by clearing your browser's local storage.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Export your data
• Opt-out of marketing communications

To exercise these rights, contact us at privacy@edesiacatering.com

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Pinterest Integration

Our platform integrates with Pinterest to help users discover and save catering ideas. When you connect your Pinterest account or when we automatically post content:

• We can create pins on Pinterest boards with proper authorization
• We access your public board information to facilitate pin creation
• We may analyze pin performance metrics to improve content recommendations
• We only request the minimum permissions needed: boards:read, boards:write, pins:read, pins:write
• You can revoke Pinterest access at any time from your account settings
• We never post content to Pinterest without proper authorization

All Pinterest content is created to help showcase catering ideas, menus, and event setups. We respect Pinterest's Community Guidelines and only post relevant, high-quality content.

11. Third-Party Services

Our Service integrates with third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Firebase: Authentication and database (see Google's Privacy Policy)
• Twilio: SMS notifications (see Twilio's Privacy Policy)
• Pinterest: Content sharing and discovery (see Pinterest's Privacy Policy)

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.

14. Contact Us

For questions about this Privacy Policy, please contact us:

Email: privacy@edesiacatering.com
Address: [Your Business Address]