Terms of Service

1. Acceptance of Terms

By accessing and using Edesia Catering (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Edesia Catering is a marketplace platform that connects event organizers with catering vendors. The platform facilitates:

• Event organizers posting catering needs
• Vendors submitting proposals for events
• Secure payment processing and escrow services
• Communication between organizers and vendors

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account

4. Vendor Obligations

If you register as a vendor, you agree to:

• Hold all necessary licenses and permits required to operate your catering business
• Maintain appropriate insurance coverage
• Provide accurate descriptions of your services and pricing
• Fulfill all commitments made in accepted proposals
• Comply with all applicable food safety regulations

5. Payment and Fees

Edesia Catering charges a service fee on completed transactions. Payment terms include:

• Organizers pay vendors through the platform
• Payments are held in escrow until event completion
• Service fees are deducted from the total payment
• Refund policies are determined on a case-by-case basis

6. Cancellation and Refunds

Cancellation policies vary depending on the timing and circumstances. Users should review individual vendor policies before booking.

7. Prohibited Activities

You may not use the Service to:

• Violate any laws or regulations
• Post false, misleading, or fraudulent information
• Circumvent the platform to avoid service fees
• Harass, abuse, or harm other users
• Interfere with the operation of the Service

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Edesia Catering and are protected by international copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

Edesia Catering acts as a marketplace platform. We are not responsible for the quality, safety, or legality of services provided by vendors, or the accuracy of user-generated content.

10. Dispute Resolution

Any disputes arising from use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@edesiacatering.com
Address: [Your Business Address]